KiwiCare Guardianship Services

The KiwiCare guardian’s role ensures prompt resolution to any problems experienced by the student or their respective school. Our guardian’s have a vast amount of experience with the pressures and challenges that face young people who study in a foreign country. 

Students under the age of 18 must have an approved guardian. KiwiCare guardians are carefully selected, trained and supervised and have clear guidelines on our expectations and their duties. They meet regularly to discuss any problems and to report on the progress of the students. Reports are sent regularly to the parents and agents. Parents are encouraged to place their children in this programme.

Parents are also able to choose another individual as their child's guardian if they wish. This person will be required to attend an interview at Kiwi English Academy to ascertain their appropriateness as a guardian. He or she will be required to sign a document accepting full responsibility for the student under 18.

Our Service

KiwiCare guardians take care of and supervise all aspects of the student's life, including the following:

1. To meet and greet the student at the airport and transfer to Homestay

2. To report the safe arrival of the student to the parents

3. Regular contact and oversight of the student

4. To provide regular reports to the parents including:

• Financial report

• General behaviour

• Homestay

• Academic Progress

• Goals for the next period

5. To liase with the Homestay on all matters affecting the student’s health and welfare – to set and enforce guidelines for the student’s behaviour

6. To monitor the student’s academic progress

• To arrange tutoring if necessary

• To attend meetings with teachers at school

7. To be responsible for the set-up of a Trust Account for the student

• To report on the disbursement of funds on a regular basis

• Controlling the student’s allowance (which is recommended to be $NZ80.00 per week)

8. To take responsibility for the student’s permit/visa requirements

9. Ensuring the student has current medical insurance.

10. To take responsibility for the selection of an appropriate High School in consultation with the parents if required

11. To take responsibility for organising holiday activities for the student

12. To assist with the student’s travel arrangements to and from their home country and to offer assistance tot he student’s parents when they visit Auckland

1. To provide full and accurate information to the Guardian regarding the student’s background and anything likely to affect his/her performance in New Zealand

2. To maintain regular contact with the Guardian concerning the progress of their child

3. To ensure that all necessary monies are paid into the student’s Trust Account

4. To meet all disbursements incurred by their child as advised by the Guardian

The following information is important. Please ensure that you read and understand it.

Refunds will only be made in accordance with the following policy:

All cancellations must be in writing.

All Guardianship fees are payable in advance of the student arriving in New Zealand.

1. Before commencement of Guardianship (deemed prior to arrival in New Zealand)
   
   If notification of cancellation is received less than two weeks before commencement of Guardianship, KiwiCare Guardianship Services will refund all Guardianship fees, less an administration fee of $250.00. Any application for refund must be accompanied by the original receipts.
   

2. After Guardianship Commencement (deemed from the date of arrival in New Zealand)
   
   If notification of cancellation is received for Guardianship in writing within 7 days of course commencement, the student will be refunded all Guardianship fees, less an administration fee of $250.00.
   

3. No refund of Guardianship fees will be given once 7 days have lapsed from the commencement of Guardianship. 
   

4. If a student is expelled at any time from the KiwiCare Guardianship Programme no refund will be given.
   

5. Refunds will be paid:
   a) In New Zealand dollars (NZ$).
   b) By cheque sent to:
       The applicants registered address.
   c) Under special circumstances the refund can be paid directly to a nominated bank account.

Kiwi English Academy endeavours to give special care and attention to our young students. We need to have an assurance of support by the parents and their willingness to comply with school rules and standards to ensure at all times their happiness and well-being.

• Attendance: Students are to attend all classes and be on time. If a student does not attend a class because of sickness etc, this must be communicated to the school before the class starts. Students must have a doctor’s certificate if requested by the school.
  
  

• Homework: This must be done every day, or as requested by the teacher. The student must complete all set tasks when asked.
  
  

• Co-operation: The student must at all times co-operate with teacher’s instructions, while participating in discussions and maintain a friendly and co-operative attitude in class. The student must show consideration and respect to all members of staff and all other students.
  
  

• Homestay: Any rules laid down by the Homestay family are to be respected. Any change to the curfew rules must be negotiated beforehand with the Guardian and the Homestay must be notified. The student MUST contact the Homestay if he/she is going to be late. It is the student’s responsibility to inform his/her Guardian of his/her whereabouts when not with the Homestay family.
  
  The following are the times students should be at home.
  

  Age	Sunday - Thursday	Friday	Saturday
  Under 15 years	6:00 p.m.	Under supervision	Under supervision
  15-16 years	6:00 p.m.	10:00 p.m	10:00 p.m.
  17-18 years	6:00 p.m.	11:00 p.m.	12:00 p.m. – WITH  GUARDIAN’S APPROVAL  ONLY

   

• English Language Policy: The only language allowed within school buildings is English.
  
  

• Pocket Money: This is a guideline for the Guardian only. It is strongly recommended that parents provide no more than $80.00 per week for spending money – some estimates say $40.00 is quite sufficient. This would be on top of a necessary $20.00 - $35.00 for bus transport and $30.00 for lunch money. Additional amounts will be required for haircuts, purchase of new clothes, medical bills etc.
  
  

• Smoking and Alcohol: The policy for each of these will be set out in the rules of member schools. Smoking is discouraged in New Zealand as it is unhealthy. Abuse of alcohol will result in expulsion from school.
  
  

• Illegal Drugs: These will not be tolerated under any circumstance. Students found to be using drugs WILL BE EXPELLED AND SENT HOME. If it is appropriate, authorities will be notified.